Question 1

What is OpenBid?

Accepted Answer

OpenBid is India's first bid-based cab booking app, available in Sikkim, North Bengal and Northeast India. Unlike Ola or Uber, OpenBid lets riders propose their own fare. Verified nearby drivers then choose to accept or counter-bid. There is no surge pricing and no hidden charges.

Question 2

How is OpenBid different from Ola or Uber?

Accepted Answer

The key difference is pricing control. With Ola and Uber, an algorithm sets the fare and it surges during peak hours. With OpenBid, the rider sets the price they want to pay, and drivers decide if it works for them. There is no surge pricing, no hidden charges, and full driver transparency before you confirm the ride.

Question 3

Is OpenBid available in Sikkim and Northeast India?

Accepted Answer

Yes. OpenBid is expanding across Sikkim, North Bengal and the Northeast Indian states including Assam, Meghalaya, Manipur, Tripura, Nagaland, Mizoram and Arunachal Pradesh. The platform is headquartered in Siliguri, West Bengal.

Question 4

Is OpenBid available in Siliguri, Darjeeling, Kalimpong, Gangtok, Shillong, Tezpur and Guwahati?

Accepted Answer

Yes. OpenBid currently serves Siliguri, Darjeeling, and Kalimpong in North Bengal, Gangtok in Sikkim, Shillong in Meghalaya, and Tezpur and Guwahati in Assam, with expansion ongoing across Northeast India.

Question 5

Does OpenBid charge surge pricing?

Accepted Answer

No. OpenBid never uses surge pricing. The fare you bid as a rider is the fare you pay — whether it is raining, a public holiday, or peak evening hours. This is one of OpenBid's core promises.

Question 6

How do I book a cab on OpenBid?

Accepted Answer

Download the OpenBid app, enter your pickup and destination, and propose your fare. Nearby verified drivers will see your request and accept or suggest a counter price. Once you confirm a driver, the ride is locked in with no price changes.

Question 7

How do I become a driver on OpenBid?

Accepted Answer

Download the OpenBid Driver App, register with your mobile number, and upload your documents — driving licence, Aadhaar or PAN card, vehicle RC, and insurance. Verification typically completes within 24 hours. Once approved, you can start accepting ride requests in your city.

Question 8

Is OpenBid safe to use?

Accepted Answer

Yes. All drivers on OpenBid are identity-verified with government documents. Every ride includes real-time tracking, an in-app SOS button, and post-trip ratings for both riders and drivers. The support team is based in Siliguri and accessible through the app.

Question 9

Is the OpenBid app free to download?

Accepted Answer

Yes. The OpenBid app is completely free to download for both riders and drivers on Android (Google Play) and iOS (App Store). There are no subscription fees for riders.

A Fair and Transparent. Ride Hailing Platform.

OpenBid
connects customers and verified drivers through a simple bidding based booking system. Customers receive competitive price offers, drivers choose rides that work for them, and bookings happen with complete transparency.

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